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Switchboard Widgets

📖 Introduction

Widgets are the building blocks of your Switchboard console. Add, remove, resize, and arrange widgets to create your ideal workspace.

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🎯 Widget Categories

CategoryWidgets
CoreActive Calls, Extensions BLF, Softphone, System Health
QueuesQueue Summary, Queue Members, Queued Calls, Wallboard
ParkingParking Lots
ConferencesConferences
MonitoringLive Calls Monitor, Quality Score, Trunks, Wait Time Trend
PersonalMy Calls
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➕ Adding Widgets

  1. Click + Add Widget button
  2. Browse widget categories
  3. Click widget to add
  4. Widget appears in next available slot

Add Widget Modal
Add Widget Modal

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⚙️ Configuring Widgets

Each widget has its own settings:

  1. Click ⚙️ on widget header
  2. Adjust settings in modal
  3. Click Save

Common settings:

  • Select which items to show
  • Number of columns
  • Refresh interval
  • Color thresholds

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📐 Arranging Widgets

Drag and Drop

Click and drag widget header to reposition.

Resizing

Drag corner/edge to resize:

  • Small (1x1)
  • Medium (2x1 or 1x2)
  • Large (2x2)

Remove

Click on widget header to remove.

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🔗 Widget Reference

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