Time Groups
📖 Introduction
Time Groups define schedules that can be used by Time Conditions. A Time Group is simply a list of time ranges and days.
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🎯 Common Use Cases
| Time Group | Schedule | |
|---|---|---|
| Office Hours | Mon-Fri 9:00 AM - 5:00 PM | |
| Extended Hours | Mon-Fri 8:00 AM - 8:00 PM | |
| Holidays | Jan 1, Jul 4, Dec 25, etc. | |
| After Hours | Mon-Fri 5:00 PM - 9:00 AM + Weekends |
🖥️ Accessing the Module
Navigation:PBX → Routing → Time Groups
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📝 Form Fields
| Field | Description | Example | |
|---|---|---|---|
| Name | Group identifier | Office Hours | |
| Description | Notes | Standard business hours | |
| Enabled | Group is active | Yes |
Time Entries
Add time ranges:
| Days | Start Time | End Time |
|---|---|---|
| Mon-Fri | 09:00 | 17:00 |
Special Dates
Add holidays or special dates:
| Date | Name | |
|---|---|---|
| 2026-01-01 | New Year's Day | |
| 2026-07-04 | Independence Day | |
| 2026-12-25 | Christmas |
🚀 Practical Example: Standard Business Hours
| Field | Value |
|---|---|
| Name | Office Hours |
| Days | Start | End |
|---|---|---|
| Monday, Tuesday, Wednesday, Thursday, Friday | 09:00 | 17:00 |
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💡 Tips
TIP
Create separate holiday group: Makes it easy to update yearly.TIP
Use 24-hour format: Avoids AM/PM confusion.---
🔗 Related Modules
- Time Conditions — Use time groups for routing
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← Previous: Time Conditions