Fax Devices
📖 Introduction
Fax Devices configure virtual fax lines that can send and receive faxes. Each device is assigned a phone number and receives faxes as PDFs via email.
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🎯 Common Use Cases
| Use Case | Configuration | |
|---|---|---|
| Inbound fax to email | Auto-forward to staff | |
| Legal documents | Compliance requirement | |
| Vendor communication | Some vendors still fax orders | |
| Healthcare | HIPAA-compliant document exchange |
🖥️ Accessing the Module
Navigation:PBX → Fax → Fax Devices

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📝 Form Fields

| Field | Description | Example | |
|---|---|---|---|
| Name | Fax device name | Main Fax | |
| Extension | Fax line extension | 3001 | |
| Where to send received faxes | fax@company.com | ||
| Caller ID | Outbound fax caller ID | +15559999999 | |
| Description | Notes | General fax inbox | |
| Enabled | Device is active | Yes |
🚀 Practical Example
Create Company Fax Line
| Field | Value | |
|---|---|---|
| Name | Main Fax | |
| Extension | 3001 | |
admin@company.com | ||
| Caller ID | +15559999999 |
- Staff can send faxes through the Fax Sending module
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💡 Tips
TIP
Dedicated fax number: Keep fax separate from voice lines.TIP
Multiple inboxes: Create devices for different departments.---
🔗 Related Modules
- Fax Sending — Send outbound faxes
- Fax Viewer — View fax history
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