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Fax Devices

📖 Introduction

Fax Devices configure virtual fax lines that can send and receive faxes. Each device is assigned a phone number and receives faxes as PDFs via email.

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🎯 Common Use Cases

Use CaseConfiguration
Inbound fax to emailAuto-forward to staff
Legal documentsCompliance requirement
Vendor communicationSome vendors still fax orders
HealthcareHIPAA-compliant document exchange
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🖥️ Accessing the Module

Navigation: PBX → Fax → Fax Devices
Fax Devices
Fax Devices

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📝 Form Fields

Fax Devices Form
Fax Devices Form
FieldDescriptionExample
NameFax device nameMain Fax
ExtensionFax line extension3001
EmailWhere to send received faxesfax@company.com
Caller IDOutbound fax caller ID+15559999999
DescriptionNotesGeneral fax inbox
EnabledDevice is activeYes
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🚀 Practical Example

Create Company Fax Line

FieldValue
NameMain Fax
Extension3001
Emailadmin@company.com
Caller ID+15559999999
- Incoming faxes to 3001 are sent as PDFs to admin@company.com
  • Staff can send faxes through the Fax Sending module

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💡 Tips

TIP
Dedicated fax number: Keep fax separate from voice lines.
TIP
Multiple inboxes: Create devices for different departments.

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