Feature Codes

📖 Introduction

Feature Codes are short dial codes (like 67 or 97) that activate phone system features. Instead of navigating menus, users dial a simple code.

Common examples:

97 — Check voicemail

72 — Enable call forwarding
86 — Disable call forwarding

67 — Block caller ID for one call

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🎯 Common Use Cases

Feature	Typical Code
Check voicemail	`97`
Enable call forward	`72`
Disable call forward	`73`
Do Not Disturb on	`78`
Do Not Disturb off	`79`
Directed call pickup	`8`
Blind transfer	`1`
Park call	`68`

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🖥️ Accessing the Module

Navigation: PBX → Applications → Feature Codes

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📝 Feature Code List

Code	Feature	Description
`97`	Voicemail	Access your voicemail
`98`	Voicemail (any)	Access any mailbox (requires PIN)
`72`	Forward On	Enable call forwarding
`73`	Forward Off	Disable call forwarding
`78`	DND On	Enable Do Not Disturb
`79`	DND Off	Disable Do Not Disturb
`8`	Pickup	Pick up ringing call in group
	Pickup Ext	Pick up specific extension
`1`	Blind Transfer	Transfer without announcing
`2`	Attended Transfer	Transfer with announcement
`68`	Park Call	Park call in parking lot
`0`	Intercom	Page another extension

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🚀 Practical Example: Using Call Forward

To Enable Forwarding

Pick up phone
Dial 72
Enter destination number (e.g., 5551234567)
Wait for confirmation tone

To Disable Forwarding

Pick up phone
Dial 73

Wait for confirmation tone

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💡 Tips

TIP
Print a feature code quick reference card for users.

TIP
Most codes can be customized in this module.

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🔗 Related Modules

Extensions — Features that codes control

Speed Dials — Custom dial shortcuts

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