Direct Route
📖 Introduction
Direct Route passes calls directly to a trunk without dial plan processing. Use for dedicated trunk access or pass-through connections.
---
🎯 Common Use Cases
| Scenario | Purpose | |
|---|---|---|
| Dedicated trunk lines | Direct access to specific provider | |
| Trunk pass-through | Bypass dial plan for certain calls | |
| Legacy system integration | Connect to external PBX | |
| Emergency backup | Direct route when dial plan fails |
🖥️ Accessing the Module
Navigation:PBX → Applications → Direct Route
---
📝 Form Fields
| Field | Description | Example | |
|---|---|---|---|
| Name | Route identifier | Emergency Bypass | |
| Gateway | Target trunk | Twilio Primary | |
| Prefix | Digits to add | 1 | |
| Strip Digits | Digits to remove | 0 | |
| Caller ID | Override CID | +15551234567 | |
| Enabled | Route is active | Yes |
🚀 Practical Example
Dedicated Provider Line
Route certain extensions directly through a specific trunk:
| Field | Value | |
|---|---|---|
| Name | VIP Direct Trunk | |
| Gateway | Premium Carrier | |
| Prefix | (none) | |
| Enabled | Yes |
💡 Tips
TIP
Use for failover: Create direct routes as emergency backup.WARNING
Bypasses dial plan: Make sure you understand the implications.---
🔗 Related Modules
- Gateways — Trunk configuration
- Outbound Routes — Standard routing