Voicemail Settings
📖 Introduction
Voicemail Settings configures system-wide voicemail behavior including greetings, storage, email notifications, and transcription.
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🎯 Settings Overview
| Setting | Purpose | |
|---|---|---|
| Default greeting | Played when no personal greeting set | |
| Email notifications | Send voicemail to email as audio | |
| Transcription | Convert voicemail to text | |
| Retention | How long to keep messages | |
| Max message length | Maximum recording time |
🖥️ Accessing the Module
Navigation:PBX → Voicemail → Voicemail Settings
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📝 Form Fields
General Tab
| Field | Description | Example | |
|---|---|---|---|
| Max Message Length | Maximum recording seconds | 180 | |
| Min Message Length | Minimum to save | 3 | |
| Max Messages | Messages per mailbox | 100 | |
| Message Retention | Days to keep messages | 30 | |
| Operator Extension | Press 0 destination | 0 |
Notifications Tab
| Field | Description | Example | |
|---|---|---|---|
| Email from Address | Sender email | voicemail@company.com | |
| Attach Audio | Include audio file | Yes | |
| Audio Format | MP3 or WAV | MP3 | |
| Delete After Email | Remove after sending | No |
Transcription Tab
| Field | Description | Example | |
|---|---|---|---|
| Enable Transcription | Convert voice to text | Yes | |
| AI Provider | Transcription service | OpenAI Whisper | |
| Language | Primary language | English |
💡 Tips
TIP
Enable transcription: Read messages without listening.TIP
Use MP3: Smaller email attachments than WAV.WARNING
Don't delete after email: Keep originals as backup.---
🔗 Related Modules
- Extensions — Individual VM settings
- Recording Management — Audio file storage
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Next: Recording Management →