Blacklist
📖 Introduction
Blacklist blocks unwanted callers from reaching your phone system. When a blacklisted number calls, they hear a busy signal, disconnection, or custom message.
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🎯 Common Use Cases
| Block Reason | Action | |
|---|---|---|
| Spam callers | Disconnect | |
| Telemarketers | Busy signal | |
| Harassment | Block + log | |
| Known scams | Disconnect immediately |
🖥️ Accessing the Module
Navigation:PBX → Incoming Tools → Blacklist
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📝 Form Fields
| Field | Description | Example | |
|---|---|---|---|
| Caller ID | Number to block | +15551234567 | |
| Name | Reason/notes | Telemarketer | |
| Action | What to do | Hangup | |
| Message | Play before action | (none) | |
| Enabled | Entry is active | Yes |
Actions
| Action | Effect | |
|---|---|---|
| Hangup | Disconnect immediately | |
| Busy | Play busy signal | |
| Reject | Politely reject | |
| Play Message | Play audio then hangup |
Pattern Matching
| Pattern | Matches | |
|---|---|---|
+15551234567 | Exact number | |
+1555 | All 555 prefixes | |
| All anonymous callers | |
0000000000 | Fake/spoofed numbers |
🚀 Practical Example
Block Known Spam Range
| Field | Value | |
|---|---|---|
| Pattern | +12025551 | |
| Name | Known spam range | |
| Action | Hangup |
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💡 Tips
TIP
Start specific: Block exact numbers before patterns.TIP
Log blocked calls: Review to ensure no false positives.WARNING
Be careful with patterns: Too broad can block legitimate callers.---
🔗 Related Modules
- VIP Lists — Opposite: priority callers
- Inbound Routes — CID-based routing
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Next: Dynamic Routing →*