Conferences
📖 Introduction
Conferences allow multiple people to join a single call and talk together. This is essential for team meetings, client calls, and collaboration.
Types of conferences:- Ad-hoc: Started by a user transferring calls together
- Scheduled: Dial-in conferences with a room number and PIN
- Web-based: Video conferences with screen sharing
---
🎯 Common Use Cases
| Scenario | Configuration | |
|---|---|---|
| Team stand-up meetings | Recurring room with PIN | |
| Client calls with multiple team members | Ad-hoc conference | |
| All-hands company meetings | Large capacity room | |
| Interview panels | Secure room with moderator control |
🖥️ Accessing the Module
Navigation:PBX → Applications → Conferences
---
📝 Form Fields
General Tab
| Field | Description | Example | |
|---|---|---|---|
| Name | Conference room name | Sales Team Meeting | |
| Extension | Number to dial to enter conference | 9001 | |
| Description | Notes about this room | Weekly sales sync | |
| Max Participants | Maximum callers allowed | 25 | |
| Enabled | Room is available | Yes |
Access Tab
| Field | Description | Example | |
|---|---|---|---|
| Moderator PIN | PIN for room host/moderator | 123456 | |
| Participant PIN | PIN for regular participants | 789012 | |
| Wait for Moderator | Participants wait until moderator joins | Yes | |
| Announce Participants | Play name when someone joins/leaves | Yes | |
| Record Conference | Record the entire conference | No |
Settings Tab
| Field | Description | Example | |
|---|---|---|---|
| Music on Hold | Music when waiting for moderator | default | |
| Join Sound | Sound when participant joins | tone | |
| Leave Sound | Sound when participant leaves | tone | |
| Mute on Entry | Mute participants when they join | No | |
| Moderator Mute Control | Moderator can mute all | Yes |
🚀 Practical Example: Weekly Team Conference
Scenario
Create a conference room for weekly sales team meetings with:
- Max 10 participants
- Moderator PIN for the manager
- Participants wait for moderator
- Announce when people join
Step 1: Create the Conference
Go to PBX → Applications → Conferences and click + Add.
Step 2: Configure Settings
| Field | Value | |
|---|---|---|
| Name | Sales Weekly Sync | |
| Extension | 9001 | |
| Max Participants | 10 | |
| Moderator PIN | 123456 | |
| Participant PIN | 789012 | |
| Wait for Moderator | Yes | |
| Announce Participants | Yes |
Step 3: Share with Team
Send participants:
- Dial:
9001 - PIN:
789012
Give the manager:
- Dial:
9001 - Moderator PIN:
123456
Step 4: Test
- Call 9001 as participant - should hear waiting music
- Call 9001 as moderator - conference should start
- Verify join announcements work
---
💡 Tips & Best Practices
TIP
Use moderator PIN: Ensures the meeting doesn't start without the host.TIP
Record important meetings: Enable recording for training or reference.TIP
Mute on entry for large groups: Prevents noise from early joiners.WARNING
Limit max participants: Too many people can cause audio quality issues.---
🔗 Related Modules
- Conference Profiles — Advanced conference settings
- Recording Management — Conference recordings
---
← Previous: Announcements | Next: Parking Lots →