Bulk Modification

📖 Introduction

Bulk Modification allows you to change settings on multiple extensions at once. Instead of editing each extension individually, you can select many and apply changes in one operation.

What you can do:

Enable/disable voicemail for many extensions at once
Change the Class of Service for a department
Update recording settings across the organization
Enable/disable extensions in bulk

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🎯 Common Use Cases

Scenario	What to Do
New policy: record all calls	Enable recording for all extensions
Department reorganization	Change Class of Service for a group
Seasonal shutdown	Disable extensions temporarily
Upgrade voicemail settings	Enable transcription for all users

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🖥️ Accessing the Module

Navigation: PBX → Extensions → Bulk Modification

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📝 How It Works

Step 1: Select Extensions

Choose which extensions to modify:

Method	Description
Select All	Apply to every extension
Search & Select	Filter by name, number, or department
Manual Selection	Check individual boxes

Step 2: Choose Fields to Modify

Select which settings you want to change:

Field Category	Examples
Basic	Enabled, Voicemail Enabled, BLF Supervision
Class of Service	Assign a different permission profile
Recording	Enable/disable call recording
Voicemail	Email notifications, transcription
Advanced	Ring timeout, max concurrent calls

Step 3: Set New Values

Enter the new value for each selected field.

Step 4: Apply Changes

Click Apply to update all selected extensions.

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🚀 Practical Example: Enable Recording for All Sales

Scenario

Management requires all Sales department calls to be recorded.

Step 1: Filter Extensions

In Bulk Modification, search for extensions in the 1000-1099 range (Sales department).

Step 2: Select All Results

Click Select All to choose all filtered extensions.

Step 3: Enable Recording

Check Record Incoming
Check Record Outgoing
Set both to Yes

Step 4: Apply

Click Apply Changes.

Result

All 25 Sales extensions now have call recording enabled.

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💡 Tips & Best Practices

TIP

Preview before applying: Review the selected extensions and changes before clicking Apply.

WARNING

Changes are immediate: Bulk changes take effect instantly and cannot be undone automatically.

TIP

Use filters wisely: Filter by Class of Service, extension range, or enabled status to target specific groups.

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Extensions — Edit individual extensions
Class of Services — Permission profiles

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