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Authorization Codes

📖 Introduction

Authorization Codes allow users to override Class of Service restrictions by entering a PIN. A user with limited permissions can temporarily gain access to restricted call types.

Example: An employee normally can't dial international, but can enter an authorization code to make a one-time international call.

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🎯 Common Use Cases

ScenarioHow It Helps
Traveler needs international callEnter auth code for one call
Temporary project accessGrant access without changing CoS
Executive overrideEmergency access to all routes
Audit trailTrack who used what code
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🖥️ Accessing the Module

Navigation: PBX → Class of Service → Authorization Codes
Authorization Codes
Authorization Codes

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📝 Form Fields

Authorization Codes Form
Authorization Codes Form
FieldDescriptionExample
NameCode identifierIntl Override - John
CodePIN to enter987654
Class of ServicePermissions grantedExecutive (All)
Max UsesUsage limit (0 = unlimited)10
ExpirationWhen code expires2026-12-31
EnabledCode is activeYes
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🚀 Practical Example

Create Override for International Calls

FieldValue
NameProject X International
Code123456
Class of ServiceInternational Calling
Max Uses20
Expiration2026-03-31
When the user dials an international number, the system prompts for the auth code. After entering 123456, the call proceeds.

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💡 Tips

TIP
Set expiration dates: Prevents forgotten codes from being misused later.
TIP
Use max uses: Limits potential abuse.
TIP
Check CDR reports: See who used which auth codes.

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← Previous: Class of Services | Next: Dial Rule Restrictions
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