Authorization Codes
📖 Introduction
Authorization Codes allow users to override Class of Service restrictions by entering a PIN. A user with limited permissions can temporarily gain access to restricted call types.
Example: An employee normally can't dial international, but can enter an authorization code to make a one-time international call.---
🎯 Common Use Cases
| Scenario | How It Helps | |
|---|---|---|
| Traveler needs international call | Enter auth code for one call | |
| Temporary project access | Grant access without changing CoS | |
| Executive override | Emergency access to all routes | |
| Audit trail | Track who used what code |
🖥️ Accessing the Module
Navigation:PBX → Class of Service → Authorization Codes

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📝 Form Fields

| Field | Description | Example | |
|---|---|---|---|
| Name | Code identifier | Intl Override - John | |
| Code | PIN to enter | 987654 | |
| Class of Service | Permissions granted | Executive (All) | |
| Max Uses | Usage limit (0 = unlimited) | 10 | |
| Expiration | When code expires | 2026-12-31 | |
| Enabled | Code is active | Yes |
🚀 Practical Example
Create Override for International Calls
| Field | Value | |
|---|---|---|
| Name | Project X International | |
| Code | 123456 | |
| Class of Service | International Calling | |
| Max Uses | 20 | |
| Expiration | 2026-03-31 |
123456, the call proceeds.
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💡 Tips
TIP
Set expiration dates: Prevents forgotten codes from being misused later.TIP
Use max uses: Limits potential abuse.TIP
Check CDR reports: See who used which auth codes.---
🔗 Related Modules
- Class of Services — Base permissions
- PIN Lists — Alternative authentication
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← Previous: Class of Services | Next: Dial Rule Restrictions →