SMS Messages
📖 Introduction
SMS Messages shows the history of all sent and received text messages. View delivery status, search conversations, and export data.
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🖥️ Accessing the Module
Navigation:SMS → Messages
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📝 Message List
| Column | Description | |
|---|---|---|
| Date | Message timestamp | |
| From | Sender number | |
| To | Recipient number | |
| Message | Text content | |
| Status | Sent/Delivered/Failed | |
| Extension | Assigned user |
Status Types
| Status | Meaning | |
|---|---|---|
| 🟢 Delivered | Confirmed receipt | |
| 🟡 Sent | In transit | |
| 🔴 Failed | Delivery error | |
| ⚪ Pending | Queued |
🔍 Filtering
| Filter | Options | |
|---|---|---|
| Date Range | Start/End dates | |
| Number | Specific phone | |
| Extension | Specific user | |
| Status | Delivered/Failed | |
| Direction | Inbound/Outbound |
💡 Tips
TIP
Export for compliance: Download message logs.TIP
Filter by failed: Address delivery issues.---
🔗 Related Modules
- SMS Conversations — Threaded view
- SMS Opt-outs — Unsubscribed numbers