Dial Profiles
📖 Introduction
Dial Profiles define dialing behavior templates including digit manipulation, timeout settings, and dial patterns. These profiles control how calls are initiated and processed.
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🎯 Key Features
| Feature | Description | |
|---|---|---|
| Digit Manipulation | Add/strip digits | |
| Timeouts | Dial/ring timeouts | |
| Patterns | Dial pattern matching | |
| Caller ID | CID rules | |
| Options | Call options |
🖥️ Accessing the Module
Navigation:Settings → Technology Settings → Dial Profiles
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📝 Form Fields
General Settings
| Field | Description | Example | |
|---|---|---|---|
| Profile Name | Unique identifier | internal-dial | |
| Description | Profile description | Internal extensions | |
| Enabled | Active status | Yes |
Digit Manipulation
| Field | Description | Example | |
|---|---|---|---|
| Strip Digits | Digits to remove | 1 | |
| Prepend Digits | Digits to add | 9 | |
| Match Pattern | Digit pattern | ^1[0-9]{10}$ |
Timeout Settings
| Field | Description | Default | |
|---|---|---|---|
| Dial Timeout | Max dial time | 30 seconds | |
| Ring Timeout | Max ring time | 60 seconds | |
| No Answer Timeout | Before action | 45 seconds |
Call Options
| Field | Description | Default | |
|---|---|---|---|
| Ringback | Play ringback tone | Yes | |
| Early Media | Allow early media | Yes | |
| Progress Indication | Send progress | Yes |
Caller ID Settings
| Field | Description | Example | |
|---|---|---|---|
| Force Caller ID | Override CID | No | |
| Caller ID Number | Fixed CID number | 5551234567 | |
| Caller ID Name | Fixed CID name | Main Office |
💡 Tips
TIP
Use patterns for routing: Match specific number formats for different routes.TIP
Set appropriate timeouts: Balance user experience with system resources.---
🔗 Related Modules
- Outbound Routes — Route configuration
- Device Profiles — Device settings
- Gateway Profiles — Trunk settings