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Paging Groups

📖 Introduction

Paging Groups allow you to make announcements over multiple phones simultaneously. When you dial a paging group, all phones in the group automatically answer (speaker on) and broadcast your voice.

Uses:
  • Office-wide announcements
  • Calling someone to pick up a parked call
  • Emergency notifications
  • End-of-day reminders

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🎯 Common Use Cases

ScenarioPaging Group
"John, you have a call on line 1"All phones in the office
"The meeting is starting in 5 minutes"Conference room area phones
"Fire drill - please evacuate"Emergency all-page
Warehouse intercomWarehouse extension phones
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🖥️ Accessing the Module

Navigation: PBX → Applications → Paging Groups

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📝 Form Fields

FieldDescriptionExample
NameGroup identifierAll Office Page
ExtensionNumber to dial to page77
DescriptionNotes about this groupPages all common areas
DuplexTwo-way (intercom) vs one-way (announcement)No
AnnouncementAudio to play before paging(none)
EnabledGroup is activeYes

Members

Add extensions that will receive the page:

ExtensionName
1001Reception
1002Office A
1003Office B
1004Conference Room
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🚀 Practical Example: All-Office Paging

Step 1: Create the Paging Group

Go to PBX → Applications → Paging Groups and click + Add.

Step 2: Configure Settings

FieldValue
NameAll Office
Extension77
DuplexNo (one-way is typical for paging)

Step 3: Add Members

Add all common area phones and office extensions.

Step 4: How to Use

  1. Pick up any phone
  2. Dial 77
  3. Wait for the beep
  4. Speak your announcement
  5. Hang up when done

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💡 Tips & Best Practices

TIP
Use for parked call announcements: "John, call for you on 7001"
TIP
Create zone-based groups: Sales floor, warehouse, conference rooms
WARNING
Phone compatibility: Auto-answer/paging requires compatible phones (Yealink, Polycom, etc.)
WARNING
Duplex mode: Only use for small intercom groups, not large pages.

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